PRIVACY POLICY
When you place an order, all information is stored in our system together with information about what you have ordered and how you have paid.
Depending on how you choose to pay, information may also be stored with the person who transfers your payment, for example, Klarna.
Your information is also handled by our warehouse, which ensures that you receive the right goods and then send your package to the freight forwarder, such as DHL or Postnord.
The basis for our accounting is transferred to our Fortnox financial system.
How we collect personal data
Essentially, it is you who provides your information to us when you place an order or contact us otherwise.
For technical reasons, our online services may sometimes place a “cookie” in your browser. For example, our site remembers who you are when you visit the site again and can remember what you have added to the shopping cart.
Cookies can also be used by external services that we need for statistics and technical quality control.
What we use personal data for
In order for us to deliver goods to you, we, our warehouse and the shipper, need to process your personal information.
Some personal information must be saved in accordance with the Accounting Act.
We use your personal information for follow-up newsletters and SMS mailing with offers. You can easily deregister yourself.
Some technical solutions that we use to prevent abuse of our online services store the visitor’s IP address. This also applies to statistics and marketing services, however, anonymous addresses are used as widely as possible.
You decide your personal information
It is you who decide which tasks you want to leave and you who consent to us using them. You can revoke your consent at any time.
You have the right to have your personal information deleted:
- if the data is no longer needed for the purposes for which they were collected
- if the data has not been processed under the Data Protection Ordinance
- If deletion is required to comply with legal obligation
- if you revoke your consent for data that has no other legal basis
- if the information is used for direct marketing and you oppose it
The exception is data that is required by law, for example information stored in accordance with the Accounting Act.
Services that may receive your personal information
External services and suppliers we use may sometimes need to handle your personal information.
For delivery of ordered goods
- Klarna
Handles several types of payment methods. - Swish
Handles Swish payment. - NETS
Handles payment by credit card. - Ongoing
External logistics system used by our warehouse. - Postnord
Delivery. - DHL
Delivery. - Sendgrid
For mailing of e-mail, eg order confirmation. - Fortnox
Economy System.
Oderland
Webhosting.
For analysis, statistics and marketing:
- Google
Visits and online advertising. - Hotjar
Web analytics to improve our sites. - Facebook
Visits and Advertising. - Mailchimp
For mailing newsletters. - Pixie
SMS Mailing.
For questions, contact us!
If you are wondering about your personal information or, for example, want to correct any errors, please contact us by email info@slanka.com